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Kempinski Hotel Cancun
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75 photos
Kempinski Hotel Cancun Exterior photo The photo is an aerial view of a large, luxurious beachfront resort. The resort features multiple interconnected buildings, likely hotel wings, with a consistent architectural style. They are light beige or cream colored with numerous balconies facinKempinski Hotel Cancun Exterior photo This is a beautiful, serene photograph capturing a tropical sunset scene, likely at a resort or beach destination. The foreground is dominated by a line of rustic, open-sided thatched huts or cabanas, set up along a sandy beach. These structures appKempinski Hotel Cancun Exterior photo This is a bright, well-lit photo of a bathroom vanity countertop, featuring several items related to personal care. In the foreground, there is a small, white, textured ceramic dish containing a white, circular bar of soap labeled "Solstice Fragranc

KEMPINSKI HOTEL CANCUN, Cancun

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Check rooms and rates
From$304 /night
Check-in
24Jul
Check-out
25Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Retorno Del Rey 36, Cancun, 77500
-
Close to the beach
Perfect
9.2
9.4
/10
4.6
4.3
/5

Loved by Kempinski Hotel Cancun guests

Attentive staff
Club Level food
Ocean view room
Private beach
"The beach and view from our room was like a paradise."
Aylar from Sweden
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"We've traveled the world and found the Kempinski to be one of the nicest hotels we have ever stayed at."
Karla from United States
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"Dinner on the beach at Casitas with a private table was breathtaking, and the Mexican inspired menu was delicious served by the talented Misael."
Karatini from United States
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Kempinski Hotel Cancún, a five-star wellness hotel, is located in Zona Hotelera, known for its all-inclusive resorts and sandy beaches. The resort features Kayantá Spa, inspired by Mayan traditions, and offers a blend of European luxury with Mexican warmth.

Luxury Accommodations

Deluxe Seaside Rooms at Kempinski Hotel Cancún offer 41 m² of space with seaside views, a marble bathroom with Salvatore Ferragamo(R) amenities, and a Nespresso machine. Club Seafront Rooms include access to The Club Lounge and private balconies overlooking the Caribbean.

Gourmet Dining

Fantino, a AAA 5-Diamond restaurant, serves Mediterranean cuisine, while The Club Grill & Jazz Supper Club offers live piano music and gourmet dishes. Casitas On The Beach provides private dining with seafood and grilled meats paired with artisanal cocktails.

Wellness Facilities

Kayantá Spa features Mayan-inspired treatments using indigenous ingredients, including hydrotherapy and reflexology. The gym offers cardio and weight-training equipment with panoramic beach views.

Proximity to Attractions

Kempinski Hotel Cancún is 20 minutes from Cancun International Airport and near Luxury Avenue Cancun (1 km). Nearby landmarks include the Interactive Aquarium (2 km) and Scorpion's Temple ruins (2 km).

“Kempinski Hotel Cancun strikes me as a property aiming for a certain timelessness, evident in its classic European artwork and focus on beachfront access; the location is undeniably prime, though perhaps better suited to those seeking tranquility over vibrant nightlife. While the attentive staff seems a consistent highlight, the overall experience might not align with expectations set by similarly positioned luxury hotels offering more inclusive amenities. It's a solid choice for a traditional, serene getaway, if that's your preference.”
Hotel logo
William FosterEditorial Director at Wellnesshotel

Choose your room or suite type

Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings
    Deluxe Seafront Double Room
    2 persons
    41 sq. feet
    2 Double beds
    Air conditioning
    Balcony
    room details
    Deluxe Seaside Double Room
    2 persons
    41 sq. feet
    2 Double beds
    Air conditioning
    Balcony
    room details
    Deluxe Seafront King Room
    2 persons
    41 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
Show all rooms

Room Prices & Availability Checker

See prices and availability for your travel dates!
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Check-in/ Check-out

Wellness Features & Amenities

The hotel combines comfort and wellness for a complete experience
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
Show more

Dining Onsite

Kempinski Hotel Cancun offers an enchanting tapestry of dining experiences, where guests can savor a blend of authentic local flavors and international delights. Each restaurant presents a unique atmosphere, inviting travelers to indulge in exquisite culinary creations that celebrate both tradition and innovation.
Kempinski Hotel Cancun Restaurant photo This is a photo of a formal dining room with a large, oval wooden table as the centerpiece. The table is polished to a high shine and is surrounded by eight upholstered chairs with light beige fabric and wooden frames. The room has light pink walls

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Guests can enjoy a thoughtfully curated Tasting Menu featuring selections from the regular carte, designed to transport diners to the sun-soaked coasts of the Mediterranean.
Reservation
Recommended
Open for dinner from 18:30 to 23:00, Monday to Saturday.

The Club Grill

International
Ambiance
Traditional
Key Offerings
Dine on international favorites in a cozy, inviting setting known for its exceptional service and authentic flavors.
Reservation
Recommended
Open for dinner from 18:30 to 23:00, Monday to Saturday.

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Delight in a menu that celebrates American flavors, with an emphasis on fresh seafood and expertly prepared steaks, perfect for intimate dinners.
Reservation
Recommended
Open for dinner from 19:00 to 23:00, Monday to Saturday.

El Café Mexicano

Mexican
Ambiance
Casual, Family-friendly
Key Offerings
Start the day or take a break for lunch with a delightful range of traditional Mexican dishes, made with vibrant local ingredients.
Reservation
Not needed
Open for breakfast and lunch from 07:00 to 17:00, Monday to Saturday.

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Enjoy an eclectic menu that includes fresh sushi, a vast selection of cocktails, and an inviting atmosphere perfect for evening gatherings.
Reservation
Not needed
Open daily from 17:00 to 00:00.

Location

Retorno Del Rey 36, Cancun, 77500
Explore Cancun
Explore Cancun
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9 minutes walking
Underwater museum featuring stunning art pieces submerged in the ocean. Offers unique snorkeling tours.
Dolphinaris Cancun
6 minutes walking
Interactive dolphin experience with options to swim and learn about marine life in a tranquil setting.
Luxury Avenue
Luxury Avenue
13 minutes walking
Exclusive shopping destination with luxury brands and boutiques. Ideal for high-end retail therapy.
Playa Ballenas
6 minutes walking
Quiet beach known for its golden sand and crystal-clear waters. Great for relaxing and sunbathing.
Snorkeling Tours
5 minutes drive
Exciting snorkeling adventures at nearby reefs. Rentals and guided tours available at reputable local operators.
Yoga on the Beach
6 minutes walking
Relaxing beach yoga sessions suitable for all levels. Classes available daily, offering peaceful ocean views.
Extreme Games Cancun
Extreme Games Cancun
15 minutes walking
Adventure park offering thrilling activities like zip-lining and obstacle courses, perfect for thrill-seekers.
Harry's
6 minutes walking
Steakhouse with a vibrant atmosphere, known for its prime cuts and excellent seafood. Reservations recommended.
Puerto Madero
5 minutes walking
Upscale Argentinian grill offering fresh seafood and steaks, with stunning harbor views and a chic setting.
The Caribe Bar & Grill
1 minute walking
Casual dining with a focus on Caribbean flavors and seafood. Great for families with kid-friendly options.
H Roof
H Roof
6 minutes walking
Trendy rooftop bar with a laid-back vibe, offering stunning sunset views and live music events weekly.
Cancun Wax Museum
Cancun Wax Museum
25 minutes walking
Family-friendly venue featuring lifelike wax figures of celebrities and historical figures. Fun for all ages.
Getting around
  • City Centre
    Cancun 17 min  ·  6.8 mi
  • Airports
    Cancun (CUN) 27 min  ·  11.2 mi
    Isla Mujeres (ISJ) 48 min  ·  19.5 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun

Guest Ratings & Spa Reviews

Verified guest feedback and wellness experience insights
Review score
Based on 954 verified reviews
9.1 /10
Perfect
89 %
Recommend
Breakfast
9.2/10
Cleanliness
9.5/10
Comfort
9.6/10
Facilities
9.2/10
Free WiFi
9.5/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.5/10
Value for money
8.7/10
Pros
Clean rooms
Excellent breakfast
Helpful concierge
Well-maintained beach
Spacious room
Cons
Poor staff attitude
Limited dinner options
Guest reviews
based on 3890 reviews
4.5/5
based on 493 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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FAQs
About Kempinski Hotel Cancun
What attractions are near Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes (21 km) from Cancun International Airport.
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Kempinski Hotel Cancun offer on-site dining options?
The hotel features on-site dining options including Fantino and The Sushi Bar.
What wellness facilities are available at Kempinski Hotel Cancun?
Wellness facilities include a spa, fitness center, and two outdoor swimming pools.
What room amenities are available at Kempinski Hotel Cancun?
Rooms include Wi-Fi, an iPod docking station, a mini bar, and a balcony with ocean views.
Does Kempinski Hotel Cancun have a kids' club or entertainment for children?
The hotel features a kids' club and children's play area.
What are the breakfast options at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 40 USD.
What recreational activities can I enjoy at Kempinski Hotel Cancun?
Guests can enjoy beach access, tennis, golf, and bicycle rentals on site.
Can I arrange transportation from Kempinski Hotel Cancun to local attractions?
The hotel can arrange transportation to local attractions.
What type of views can I expect from my room at Kempinski Hotel Cancun?
Rooms feature balconies with stunning ocean views.
Is there a bar available at Kempinski Hotel Cancun?
The hotel offers a bar/lounge area for guests.

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Kempinski Hotel Cancun
Retorno Del Rey 36, Cancun, 77500
Booking.com
Travellers review
9.2
Kempinski Hotel Cancun
trip-advisor
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